Legal Documents

Hbaj Privacy Policy

Protecting your personal information at hbaj is our top priority. This Privacy Policy clearly explains how your data is collected, used, and stored.

Last Updated: January 2026
In Bengali
GDPR Compliant
📋 Important: By using the hbaj platform, you are considered to have read and agreed to this Privacy Policy. We are always committed to protecting your personal information.

1. Introduction

Hbaj (hbaj.top) is an internationally licensed online gaming and Sports Betting platform. We believe that the trust of our users is our greatest asset, and protecting the privacy of your personal information is our highest responsibility.

This privacy policy explains what information hbaj collects, why we collect it, how we use it, and the steps we take to keep your data safe. This policy is in line with international data protection law (GDPR) and applicable local regulations.

By registering with or using hbaj, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform and contact our support team.

🔒 Our Core Principles: Your data is never sold. It is used solely to ensure the quality of your service.

2. What Information We Collect

Hbaj collects your information in several ways. The details are outlined by category below:

A. Information You Provide Directly

Information you provide directly when registering with or using hbaj:

  • Full Name & Date of Birth (for age verification)
  • Email Address & Mobile Number
  • Residential Address & Country
  • National ID / Passport Number (for KYC verification)
  • Payment method details (bank account, mobile banking number)
  • Username & Password

B. Automatically Collected Information

Information collected automatically while you use the platform:

  • IP Address & Device Information
  • Browser Type & Version
  • Operating system information
  • Login time, session duration & activity history
  • Gaming History & Transaction Records
  • Information from Cookies and Similar Tracking Technologies

C. Information Received from Third Parties

  • Transaction verification data from payment processors
  • KYC Service Provider Verification Report
  • Information from Fraud Detection Services
Data Type Purpose of Collection Mandatory?
Name & Email Account Creation & Communication Yes
National ID Card KYC Verification & Age Confirmation Yes for Withdrawal
Payment Information Deposit & Withdrawal Process Yes
IP Address Security & Fraud Prevention Automatic
Cookie Information User Experience Improvement Optional

3. Use of Information

Hbaj uses your personal information only for defined and lawful purposes. We never misuse your data without your consent.

  • Account Management: To create, verify, and maintain your hbaj account.
  • Identity Verification: To complete the KYC process and verify your age.
  • Financial Transactions: To securely process deposits and withdrawals.
  • Customer Support: To address your questions, complaints, and support needs.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Personalized Experience: To recommend games and offers tailored to your preferences.
  • Legal Compliance: To comply with international financial regulations and licensing requirements.
  • Marketing Communications: To send you promotions and special offers, subject to your consent.
  • Platform Improvement: To improve our services through anonymous analytics.
  • Responsible Gaming: To identify problematic gaming behavior and provide appropriate support.

4. Data Sharing & Disclosure

Hbaj does not sell your personal information to third parties. However, limited data may be shared with trusted partners in specific circumstances:

Who We Share Your Data With

  • Payment Processors: To safely complete deposits and withdrawals.
  • KYC Verification Service: Specialist services for identity and document verification.
  • Legal Authorities: When required by a court order or legal obligation.
  • Regulatory Authority: For audits and monitoring by licensing authorities.
  • Security Partners: To prevent fraud and cyberattacks.
⚠️ Important: All third-party partners operate under strict confidentiality agreements and may only use data for specified purposes.

What We Never Do

  • Selling your data to advertisers or marketing companies.
  • Sharing identity information with unauthorized third parties.
  • Sending newsletters or promotional content without your consent.
  • Disclosing your gaming history to irrelevant parties.

5. Data Storage & Security

Hbaj uses industry-standard security technology to protect your data. Our servers are encrypted and undergo regular security audits.

Security Measures

  • 256-bit SSL/TLS encryption for all data transmissions.
  • AES-256 encryption for all stored data.
  • Two-Factor Authentication (2FA) support.
  • 24/7 network monitoring and incident response team.
  • Regular penetration testing and security assessments.
  • Strict access controls — only authorized personnel can view your data.

Data Retention Period

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Compliance
Transaction Records 7 Years Financial Regulations
KYC Documents 5 Years AML Guidelines
Log Files 12 Months Security Investigation
Marketing Information Until consent is withdrawn User Preferences

6. Cookie Policy

Hbaj uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help improve your experience.

Types of Cookies We Use

  • Essential Cookies: Essential for the platform's core functionality. These cannot be disabled.
  • Functional Cookies: Remembers your language preference, login details, and other settings.
  • Analytics Cookies: Analyzes user behavior anonymously to enhance the platform.
  • Security Cookies: Detects fraud and unauthorized access.

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

7. Your Rights

Every registered hbaj user has the following rights over their personal data:

  • Right to Access Your Data: You can find out what information is held about you.
  • Right to Rectification: You can update any incorrect or outdated information.
  • Right to Erasure: You can request deletion of your data under specific conditions.
  • Right to Restrict Processing: You can restrict how your data is used in certain circumstances.
  • Right to Data Portability: You may request your data in a portable format.
  • Right to Object: You can object to the use of your data for marketing or profiling purposes.
  • Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time.

To exercise this right, please contact our support team. We typically respond to requests within 30 business days.

📌 Please Note: Certain data may be required by law to be retained for a specified period, even if you request deletion.

8. Children's Privacy

Hbaj is intended for adults aged 18 and above only. We never knowingly collect information from anyone under the age of 18.

  • Age is verified at the time of registration.
  • Proof of age is mandatory for the KYC process.
  • If we become aware that a minor has created an account, it will be immediately closed and all associated data will be deleted.
  • If a parent or guardian becomes aware of a minor's account, please contact us right away.

9. Changes to Privacy Policy

Hbaj may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • Email or platform notifications will be sent for any significant changes.
  • Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy.
  • You will be notified at least 30 days in advance of any major changes.

We recommend checking this page regularly. If you have any objections to a change, please contact our support team.

10. Contact Us

For any questions, concerns, or requests regarding our privacy policy, please reach out to our dedicated privacy team:

  • Email: [email protected]
  • Response Time: Usually within 24–48 hours
  • Business Hours: 24/7 Support Available
💬 Live Chat: Use the live chat feature on the hbaj platform for quick assistance. Our team is always here for you.

11. Frequently Asked Questions

No, hbaj never sells your personal data. Only limited information is shared with trusted partners such as payment processors and KYC services, all of whom operate under strict confidentiality agreements.

Yes, you can request deletion of your data. However, certain information such as transaction records and KYC documents must be retained for a specified period due to legal obligations. Please contact our support team for more details.

hbaj uses 256-bit SSL/TLS encryption, AES-256 data encryption, two-factor authentication, and 24/7 network monitoring. Regular third-party security audits are also conducted.

Every marketing email includes an "Unsubscribe" link at the bottom. You can also manage your marketing preferences through the notification settings in your hbaj account, or contact our support team to opt out.

Contact our support team immediately and change your password. hbaj's security team will promptly investigate and help secure your account. Keeping two-factor authentication enabled is always the safer choice.

Our Commitment to Your Privacy

End-to-End Encryption

Every transaction and data transmission is protected with 256-bit SSL. No one can intercept your data in transit.

No Sale of Personal Data

Hbaj never sells your personal information to advertisers or third parties. This is a core principle we do not compromise on.

KYC Verification Security

Your identity documents are securely verified through a specialist KYC service and stored with the highest level of encryption.

GDPR Compliant

Complying with international data protection laws is a priority for hbaj. Your rights are always respected.

Transparent Data Policy

We are transparent about how long we retain data and why. No hidden policies — everything is straightforward.

24/7 Privacy Support

Our dedicated team is always ready to help with any questions about data protection.

Start Gaming Safely

Trust in hbaj's strong privacy protection and security measures — get started today.

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